Cookies Policy

This policy explains how Supraplay Casino uses cookies and similar browser technologies when you visit the website, sign in or use the casino on a mobile device. It also explains the choices available through your browser and, where offered, on-site cookie settings.

What are cookies?

Cookies are small files that a website places in your browser. They can help a site recognise a browsing session, retain a setting or understand how a page is working. Similar functions may use browser storage rather than a traditional cookie. In this policy, “cookies” includes these related browser technologies where they serve the same purpose.

Some cookies last only while your browser session is open. Others remain for a period of time so a setting can be recognised on a later visit.

How cookies support the site

Essential and session cookies

Essential cookies help the website load, move between pages and maintain an active session. They support functions such as registration, account access and the steps involved in using the cashier. Session cookies can also help keep you signed in as you navigate the site.

Closing your browser, signing out or clearing browser data may end a session. For account security, you may also be asked to sign in again after a period of inactivity or when an additional login check is needed.

Functional cookies and preferences

Functional cookies can retain browsing choices, such as a selected language or other available display preferences. Persistent cookies may make it easier to apply those choices on a return visit. If they are removed, you may need to select your preferences again.

Where login persistence is available, browser data may help recognise a returning device. It does not replace your password or any additional authentication enabled on your account.

Security and device recognition

Cookie and browser information can help Supraplay Casino recognise a device or an unusual change in an account session. This supports login checks and helps protect account access. Optional two-factor authentication remains a separate security step.

Performance and site improvement

Analytics and technical diagnostics

Analytics and performance information can show how visitors use pages, where loading problems occur and whether a feature is working as expected. This may include browser type, device information, page activity and technical error data. Reports may combine activity from multiple visits to help assess overall site performance rather than focus on a single browsing session.

These insights help Supraplay Casino improve navigation, game discovery and mobile usability. They can also help diagnose issues with pages, account features or the installable web app.

Third-party features

Some parts of the site connect with services provided by others, such as games and payment methods. Those features may use cookies or similar technologies to load and operate. Their availability and browser behaviour can differ by provider and by the feature you choose to use.

Communications and cookie choices

Promotional preferences

Browser technologies may help retain a choice about promotional displays or communications where that choice is offered on the site. Cookie preferences and account communication preferences are not necessarily the same: changing one may not change the other.

Managing consent and browser settings

If Supraplay Casino presents cookie controls, you can use them to make or update the choices shown there. Essential cookies may still be needed for the site to operate, even when you decline optional categories.

You can also use your browser settings to view, block or delete cookies and other stored site data. Browser menus differ, so check your browser’s help section for the relevant steps. Settings applied in one browser or on one device may not carry over to another.

What happens if you clear or disable cookies?

Clearing cookies can remove saved preferences and end an active login session. Blocking cookies may prevent registration, sign-in, cashier steps or other account features from working correctly. You can usually restore normal access by allowing the required site data and signing in again.

Questions and updates

Supraplay Casino may update this policy as browser technologies or site features change. The current version will be available on the website. If you have a question about cookies or need help with a site setting, contact customer support through live chat.